How can I or a customer create a family account?
Before you or a customer can create a family account, it is important to activate family accounts first. You can only activate family accounts if you have a Pro account and you can do so via the following steps:
Go to Account
Click the Settings tab
Scroll to Preferences and then the Customers heading
Select 'Optional' or 'Mandatory' and Activate family accounts
Create or change family account as a customer
When family accounts are activated, it is possible for a customer to buy a product or make a booking for a family member, for example a son or daughter. A customer can go through Profile add and edit family members.
If it obliged is, then a customer will always have to provide a family member. This is ideal, for example, for youth associations or companies that only organize activities for children.
Create or change family account as a company
You can easily add a family member to a customer by following these steps:
Go to the Customer's profile
Click Details tab (default view)
Go to field Relatives
Click Add Family Member
If you want to change a family member, you can click behind the change icon of a family member.
Please note: when family members are added to an account, they will not receive a separate account with which they can log in. If you do want this, you can create a separate customer account.