To change the rate or VAT rate of a current membership, you can follow these steps:
- Go to the Client’s profile
- Click the Products tab
- Click on the options button (3 dots) next to the membership
- Click Edit price & VAT
You can then change the price and the VAT rate.
Change or cancel a scheduled payment?
If you only want to change or cancel just one scheduled payment, you can do the following;
Option 1 (via Payments):
- Go to the Client’s profile
- Click the Payments tab
- Click on the options button (3 dots) next to the scheduled payment. You can then change a payment or cancel a payment.
Option 2 (via Membership):
- Go to the Client’s profile
- Click the Products tab
- Click on Membership and scroll to Payments
- Click on the options button (3 dots) next to the scheduled payment. You can then change a payment or cancel a payment.
Change rates of all current memberships?
If you have a Pro account, we can help you change the rates of all current memberships in one go. Please contact us at support@trainin.com and we will be happy to help you.