Changing rate & VAT of a current membership

To change the rate or VAT rate of a current membership, you can follow these steps: 

  1. Go to the  Client’s profile 
  2. Click the Products tab 
  3. Click on the  options button (3 dots) next to the membership 
  4. Click  Edit price & VAT  

You can then change the price and the VAT rate. 

 

Change or cancel a scheduled payment? 

If you only want to change or cancel just one scheduled payment, you can do the following; 

Option 1 (via Payments): 

  1. Go to the  Client’s profile 
  2. Click the Payments tab 
  3. Click on the  options button (3 dots) next to the scheduled payment. You can then  change a payment or cancel a payment. 

Option 2 (via Membership): 

  1. Go to the  Client’s profile 
  2. Click the Products tab  
  3. Click on  Membership and scroll to Payments 
  4. Click on the  options button  (3 dots) next to the scheduled payment. You can then change a payment or cancel a payment. 

 

Change rates of all current memberships? 

If you have a Pro account, we can help you change the rates of all current memberships in one go. Please contact us at support@trainin.com and we will be happy to help you.