To change a scheduled payment of a current membership, follow these steps:
Through Finances
- Go to Planned
- At the payment in question, via options (3 dots), click on Edit payment
Via client’s profile at Payments
- Go to the Client's profile
- Click the Payments tab
- At the payment in question, via options (3 dots), click on Edit payment
Via Client under current membership
- Go to the Client’s profile
- Click on the Products tab
- Click on the membership and scroll to Payments
- At the payment in question, via options (3 dots), click on Edit payment
You then have 4 options:
Payment date:
The date on which payment request is sent to client or member.
Amount:
The amount (incl. VAT) to be paid.
Period start date:
The start date of the period for which payment is made.
Period end date (to):
The end date of the period for which payment is made. NOTE: The date of the next payment is automatically determined based on this date, so that another payment is scheduled for the following period.
Don’t forget to click Save to confirm any changes.