Cancelling outstanding payment

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No invoice created 

To cancel an outstanding payment for which no invoice has yet been created, follow these steps: 

Through Finances 

  1. Go to Outstanding via Finances 
  2. At the payment in question, via options (3 dots), click on  Cancel payment 

Via Client 

  1. Go to the  Client’s profile 
  2. Click on the Payments tab 
  3. At the payment in question, via options (3 dots), click on  Cancel payment